Welcome to the eGifter Platform, a service of GroupGifting.com, Inc. d/b/a eGifter ("eGifter", "we", "us", "our"), and our website and mobile applications ("Site"). Please read this document carefully because these Terms of Use ("Terms") describe the legally binding agreement between you and eGifter on which we offer you access to the Site and our Services (collectively, the "Platform Service").
The Terms, including our Privacy Policy, are a contract between you ("you", "your", "User", "Purchaser") and eGifter. If you use the Platform Service, you represent that you are at least 13 years old, reside in the United States and have read, understood, and agree to be bound by the Terms, regardless of the device or platform by which you access the Site. If you don't agree to the Terms or are under the age of 13, do not use the Site or the Platform Service.
We may modify the Terms (including our Privacy Policy) at any time in our sole discretion by posting amended Terms to the Site or by sending you an email. If you thereafter use the Platform Service, you will be deemed to have accepted the revised Terms. If you see the word "including" in the Terms, it means "including but not limited to".
Payment Terms
The gift cards from the Merchants (as defined below) (“Gift Cards”) that are to be used as the basis of the gifts or purchased are sold and distributed by eGifter. By placing an order for or contributing to a Gift Card, you agree to purchase the Gift Card (or contribute to the Gift Card, as applicable). Once you've completed your payment, you will receive a confirmation of the payment and your selected payment method will be charged for the amount of the portion of the Gift Card value and fees charged (if any) for using the Platform Service to facilitate the purchase of, or contribution to, the Gift Card. Once the payment(s) is confirmed, the Gift Card will be sent to you or the Recipient or applied to a Group Gift (as defined below) using the eGifter Platform Service. Additional measures may be necessary to ensure the authenticity of your transaction and your payment information.
Unless otherwise stated at the time a Gift Card is purchased, the Gift Card price does not include sales taxes, which may be charged to you separately by the Merchant at the time the Gift Card is redeemed. For purposes of these Terms, “Merchant” means those Merchants whose gift cards are available for purchase on our website.
Your Account
When you register and create an account by creating a registry or wish list, making a purchase, sending a gift or making a contribution to any Group Gifting occasion ("Group Gift"), you agree: (a) to submit your own valid email address, (b) to create a User name and password, if required; (c) that all information that you submit will be accurate and not misleading; (d) to keep confidential all aspects of your account including your User name and password; (e) that you are responsible for any and all uses of your account, whether or not you've authorized such use; (f) to keep confidential all aspects of other Users' account information that you may have access to; (g) to immediately notify us of any unauthorized use of your account; and (h) that you will not use the Platform Service for any unlawful or otherwise prohibited activity.
eGifter Platform Service
The Platform Service may allow you to easily purchase Gift Cards for yourself, someone else, or add funds to Gift Cards creating a Group Gift for the gift recipient (“Recipient”), (collectively “User” or “Users”).
Gift Cards may be delivered to the Recipient via email, text, mail, or via our Web or mobile application. All aspects regarding the use and redemption of Gift Cards are subject to the applicable Merchant’s policies (see Gift Card section below). To use the Platform Service, a User must create an account with eGifter and may have the option to create a password to access the account. To purchase or contribute to the purchase of a Gift Card, a User will choose a Recipient, choose a purchase amount or enter a contribution amount toward a Group Gift, optionally personalize the gift, complete the purchase process and in the case of a Group Gift, invite others to contribute to the value of the Gift Card. To purchase or make a contribution you must use a valid payment method, such as a credit card or accepted alternate payment method.
You should not authorize any other person or entity to use your unique User ID. You are responsible for preventing such unauthorized use. You are solely responsible for any and all access to the Site and your use of the Platform Services. If you become aware of any unauthorized activity, you agree to notify us immediately.
Although the Platform Service may enable you to purchase or contribute to the purchase of a Gift Card, the only transaction that you will have with eGifter is for your payment toward the Gift Card and fees charged (if any) for using the Platform Service. We do not have any control over the intended Recipient, or any other Users of the Platform Service, nor do we have any control over the Merchant. Consequently, we are not and will not be liable for any loss or damage that you may incur as a result of your interactions and transactions with any Users or Merchant, including any loss or damage resulting from: (i) participating in a Group Gift; (ii) late or failed delivery of any product or service purchased through Merchant, including Gift Cards; (iii) any defect or other quality aspect of any product or service; (iv) breach of any Merchant warranty, express or implied whatsoever; or (v) Merchant’s failure to redeem the Gift Card. The extent of our liability to you is limited to the lesser of the (i) the purchase price for the Gift Card; or (ii) the face amount of the Gift Card. The dealings between you, and any Users or the Merchant are solely between you and the applicable User or Merchant, as the case may be. We are not responsible for changes in any Merchant’s Gift Card terms and conditions; including any price change that may occur after you purchase or contribute to a Gift Card, but prior to redemption for the applicable product or service. You understand that, except for eGifter Choice Card(s) we do not issue Gift Cards through the Platform Service. The Merchant has the liability for the redemption of the Gift Card for goods or services. We have no obligation to resolve any dispute between you and any other User or Merchant. Users may resolve a dispute directly with each other or with Merchant. If you have or participate in any dispute or its resolution, you expressly agree to indemnify and hold harmless eGifter and its officers, employees, members, managers, affiliates, subsidiaries, agents, representatives, and successors ("Indemnified Parties") from and against all third-party claims, costs, losses, liabilities and expenses (including damage awards, settlement amounts, and reasonable attorneys' fees and costs, whether incurred as the result of a third-party claim or a claim to enforce this Term), and other damages of any kind, known or unknown, suspected or unsuspected, disclosed or undisclosed, liquidated or otherwise (collectively, "Losses") related to such dispute.
You and other Users provide information and other content to the Site via the Platform Service ("Content"). We do not control, endorse or verify any Content. You understand that we may use your Content to provide the Platform Service and for statistical, analytical, reporting and other purposes (see our Privacy Policy).
We reserve the right to cancel a User account at any time for any reason in our sole discretion. User accounts may be cancelled for several reasons, including but not limited to:
- Submitting any unlawful, harassing, libelous, abusive, threatening, harmful, bigoted, racially offensive, obscene, or otherwise objectionable Content
- Any sexually explicit Content
- Language or User conduct that could constitute a criminal offense, give rise to civil liability, or otherwise violate any applicable local, state, national, or international law or regulation
- Posting any unsolicited or unauthorized advertising, "spam," or junk mail, including "chain letters" and "pyramid schemes"
- Submitting any Content that is alleged to infringe any patent, trademark, trade secret, copyright, or other proprietary right
- Uploading a virus or Content designed to disrupt, limit, or damage any functionality of any computer software or hardware
- Posting Content originally posted by another User without permission or attribution
- If we, in our judgment and sole discretion, deem it appropriate.
If there is content that is objectionable for any of the above reasons or otherwise, please let us know by contacting us via the support link provided on the Platform Service. We will review your concerns, but we have the right in our sole discretion to make the final judgment on whether any Term has been violated and to determine what, if any, action should be taken.
EGIFTER SUBMITS PAYMENT TRANSACTIONS TO ITS PROCESSOR AS A RESULT OF YOUR MAKING A CONTRIBUTION OR PURCHASE THROUGH A CREDIT CARD, DEBIT CARD OR OTHER PAYMENT METHOD. ALL PAYMENTS ARE APPLIED TO A GIFT CARD AND MAY BE REDEEMED FOR GOODS OR SERVICES BY THE MERCHANT (SUBJECT TO ITS TERMS AND CONDITIONS) OR RECIPIENT OF THE GROUP GIFT AS APPLICABLE. EGIFTER IS NOT A BANKING INSTITUTION OR OTHER CHARTERED FINANCIAL INSTITUTION AND DOES NOT REPRESENT ITSELF AS SUCH. EGIFTER PROVIDES USERS WITH THE TECHNOLOGY AND A PLATFORM TO PURCHASE GIFT CARDS OR FACILITATE A GROUP GIFT TO PURCHASE MERCHANT GIFT CARDS. OTHER THAN EGIFTER CHOICE CARD(S), EGIFTER IS NOT THE ISSUER OF ANY OF THE GIFT CARDS AVAILABLE THROUGH THE PLATFORM SERVICE. ONCE A GIFT CARD IS PURCHASED THROUGH EGIFTER, THE ISSUER IS RESPONSIBLE FOR THE REDEMPTION OF THE GIFT CARD.
Gift Cards
As set forth above, Gift Cards are issued by the applicable Merchant, which shall be fully responsible for any and all claims or liabilities related to the Gift Cards, as well as for any unclaimed property liability arising from unredeemed or partially redeemed Gift Cards. By purchasing a Gift Card from eGifter, the Recipient acquires the right to redeem the Gift Card issued by the Merchant, and to use the Gift Card subject to the Terms and by the Merchant's terms and conditions.
All risk of loss and title for the Gift Card will pass to the Recipient upon electronic transmission or physical shipment, as applicable of the Gift Card to such Recipient. eGifter is not responsible if a Gift Card is lost, stolen, destroyed, or used without permission. eGifter is not responsible if any Gift Card is rendered unsuitable for redemption through no fault of eGifter. If your Gift Card order is incorrect, the User or Recipient must notify eGifter within 30 days and, provided the balance on the Gift Card has not been spent and has not changed from the original amount, we will use our best commercially reasonable efforts to correct the error. If eGifter is not notified of any error within 30 days of the date of electronic transmission or shipment of the Gift Card, the Gift Card will be deemed to be satisfactory. Some Gift Cards may not be redeemable outside the US. It is your responsibility to confirm if a Merchant's card can be redeemed internationally.
No single User may purchase more than $2,000 on any single Gift Card on any single day and no User may buy or send Gift Cards in an amount of $10,000 or more in any single day in one or more transactions. If you purchase more than ten thousand dollars ($10,000.00) of Gift Cards in a calendar year, eGifter, in its reasonable sole discretion, may determine You are subject to the eGifter Bulk Order Terms of Use. You can review these terms at https://www.egifter.com/bulk/terms/.
eGifter Choice Card™ Terms
If you want to buy a gift card, but are unsure about the particular merchant, eGifter allows you to purchase an eGifter Choice Card™, which is a private label closed loop gift card, which may only be applied towards the purchase of eligible Merchant Gift Cards available at the time of redemption at the eGifter website. Upon purchase, or contribution in the case of a Group Gift of a Gift Card, the funds are applied to an eGifter Choice Card until such time that the Merchant Gift Card is claimed by the Recipient or the User that initiated the Group Gift, as applicable. In the case of a Group Gift, once a gift card is claimed, no additional contributions can be made. The purchases of a Merchant Gift Card will be deducted from the eGifter Choice Card balance. Any unused balance will remain on the applicable eGifter Choice Card. If an order exceeds the amount of the eGifter Choice Card, the balance must be paid with a credit card or other available payment method. To view eGifter Choice Card balances, login to eGifter and view "My Balance".
The risk of loss and title for eGifter Choice Cards pass to the purchaser upon our electronic transmission to the Purchaser or Recipient, whichever is applicable.
Merchant Gift Cards offered at eGifter are subject to change, and availability of Gift Cards for any Merchant cannot be guaranteed. eGifter does not assume responsibility or liability for the actions, products, locations or content of any current, former, or future Merchants on the Site.
All Merchant Gift Cards purchased at eGifter may be redeemed at the store or website of such Merchant (where applicable), subject to that Merchant's terms and conditions on the applicable Merchant site. Available denominations of the Merchant Gift Cards and locations of the Merchants are also subject to change. eGifter Choice Cards are not redeemable for cash, may not be returned, credited or exchanged, and may not be used on the website or in the stores of any of the Merchants displayed on the site.
EGIFTER MAKE NO WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO EGIFTER CHOICE CARDS, INCLUDING WITHOUT LIMITATION, ANY EXPRESS OR IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IN THE EVENT AN EGIFTER CHOICE CARD CODE IS NON-FUNCTIONAL, YOUR SOLE REMEDY, AND OUR SOLE LIABILITY, SHALL BE THE REPLACEMENT OF SUCH EGIFTER CHOICE CARD IN THE AMOUNT OF THE PURCHASE. LAWS OF CERTAIN GOVERNING JURISDICTIONS MAY NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.
Claiming a Gift Card
Users of the Platform Service may purchase Gift Cards and send Gift Cards to a Recipient via available delivery methods. Digital Gift Cards require the Recipient to click a "Claim" button or link on the Platform Service or electronic delivery notification and may require the Recipient to login to the Platform Service. Upon purchase, or Contribution in the case of a Group Gift, the funds are applied to an eGifter Choice Card until such time the Merchant Gift Card is Claimed by the Purchaser or Recipient. In the case of a Group Gift, once a Gift Card is claimed, no additional contributions can be made.
Notwithstanding anything to the contrary under these Terms, if after thirty-six (36) months of inactivity of an eGifter Choice Card, or if it has not been redeemed toward the purchase of eligible Merchant Gift Card during this period of time, then anytime thereafter, eGifter may apply dormancy fees to the eGifter Choice Card in accordance with applicable laws, or automatically redeem such eGifter Choice Card for a Merchant Gift Card selected by eGifter at eGifter's sole discretion, and send the eGifter selected Merchant Gift Card to the Purchaser or Recipient email address, SMS number or mailing address on file.
Refund, Return / Exchange Policy
Except as expressly defined herein, or as required by law, all sales are final and there are no cancellations, refunds or exchanges permitted. eGifter is not responsible for the refund and returns of any products purchased from Merchants. Your only recourse for refunds, returns and exchanges is with the Merchant.
eGifter Points Terms and Conditions
Loyalty Points (“eGifter Points”, or “Points”) are awarded subject to following; You must create an account to be eligible for Points. The Points available vary by Merchant and payment method. The maximum Points available can be seen clearly listed below each Merchant Gift Card displayed on the Site. When you get to checkout, the Points available are listed on the checkout page order summary and under each payment method.
You can apply Points awarded from purchases toward savings on future purchases. For some Merchants you will have the option to apply the points to the current order (“Instant Points”), however this requires you to check the “Apply Instant Points” check box, at checkout, if applicable. Unused Points shall expire and are forfeited one (1) year from the date that they are awarded.
eGifter reserves the right to limit eGifter Points ("Points") enrollment at any time. The User who is awarded Points agrees not to abuse Points privileges by conduct which is detrimental to the interests of eGifter, including without limitation attempting to accrue Points or spend Points in a manner inconsistent with these Terms, having multiple accounts, attempting to earn Points through other than legitimate channels, participating in purchasing or redemption fraud, etc. User understands and agrees that termination of your account will result in the cancellation of all of User's Points. eGifter reserves the right to adjust your Point balance with award reversals for items returned or transactions not completed or cancelled. A pattern of placing orders followed by cancellations may result in the termination of your account. Points are not available on all brands. Unless specified in a given promotion, Points are not awarded on any purchase(s) connected with any promotion and cannot be used on any promotional purchase. Points are awarded after the transaction is completed. Points have no cash value and are not transferable by the User for any reason. Accrued Points do not constitute property of the User. Points accrued by a User are for the User's benefit only, and may not be transferred to anyone. Any Points which eGifter deems at its sole discretion to have been transferred in violation of these Terms may be cancelled. Number of Points awarded are subject to change at any time without notice and the number of Points required to redeem a reward are subject to change at any time without notice. Points will be subtracted from a User's account once the redemption order is placed by the User and captured by the eGifter system. Once used to make a purchase, Points will not be reinstated to User's account. Except as otherwise defined herein, unused Points shall expire and are forfeited one (1) year from the date that they are awarded. eGifter reserves the right to expire unredeemed Points in accounts for any other reason in our sole discretion. User shall comply with all laws, rules, and regulations that are applicable to User including the eGifter Terms. User acknowledges that User may only participate in eGifter Points if and to the extent that such participation is permitted by such laws, rules, and regulations. eGifter reserves the right to interpret and apply the policies and procedures communicated in these Terms. All determinations by eGifter shall be final and conclusive in each case. User expressly agrees that use of eGifter Points is at User's sole risk. All Gift Cards are subject to the terms and conditions of the specific Merchant. eGifter Points and all services offered therein are provided on a strictly "as is" and "as available" basis. eGifter is not responsible for damages or Losses that result from participating or inability to participate in eGifter Points.
Links to Third Party Sites
The eGifter Platform Service contains links to other third-party websites that are not owned or controlled by us. Please be aware that we are not responsible for the privacy or other practices of such websites. Accordingly, we cannot and shall not be responsible for any issues, including offensive or malicious content, usability, or other problems with or related to those websites. You are solely responsible for reading and understanding the policies and terms of use or service of any other website that you visit.
Intellectual Property
Any trademark, service mark, logo, icon, content or other work of authorship, and other intellectual property (collectively, "IP") displayed on the Site or Platform Service are either our property or the property of our Merchants, licensors, co-branders, or other third parties and may not be used by you without the prior written consent of the owner of such IP. All rights to third-party IP are reserved to such third parties. You may not post, distribute, reproduce, or sell in any way, any third-party IP without legal authorization. You will indemnify and hold harmless the Indemnified Parties, and applicable third parties (e.g., relevant Users, co-branders and other commercial partners, licensors, licensees, consultants, and contractors) from and against all Losses related to any unauthorized use of any IP, eGifter, the eGifter logo, and the other names, logos, icons and marks identifying eGifter and its products and services are IP owned by us and may not be used without our prior written consent, which we may grant or withhold in our sole and absolute discretion. We reserve all rights not expressly granted under the Terms. By using the Site or Platform Service, you expressly agree that any information you provide via uploading or posting will be at your sole risk and we shall not be responsible to you or any third party in any way under any circumstance for any such information or other Content you provide to eGifter. You may not post, distribute, reproduce, or sell in any way, any eGifter IP without legal authorization. You shall indemnify the Indemnified Parties against all Losses related to your unauthorized use of any eGifter IP and/or the Platform Service. You may not copy, sell, resell, or otherwise exploit any aspect of Platform Service for any commercial purpose. We retain and reserve all right, title, and interest to all IP and other material used on or with the Platform Service (except for IP belonging to third parties), including all software and other computer code. None of the material used on or with the Platform Service may be reverse-engineered, disassembled, decompiled, transcribed, resold, or redistributed without our prior written consent, which we may grant or withhold in our sole and absolute discretion. You may use one copy of the material from the Platform Service for your personal, non-commercial viewing and use only. You acknowledge that you do not acquire any ownership right or other interest by downloading any IP from Platform Service. Without limiting the generality of the foregoing, you agree that any text, photo, graphic, audio, and/or video used on or with the Platform Service shall not be broadcast, rewritten for broadcast or publication, or redistributed directly or indirectly in any media nor stored in a computer except for your personal non-commercial use.
Disclaimer of Warranties
USE OF THE EGIFTER PLATFORM SERVICE IS AT YOUR SOLE RISK AND YOU ARE SOLELY RESPONSIBLE FOR ANY LOSS THAT RESULTS FROM SUCH USE. THE PLATFORM SERVICE IS PROVIDED ON AN "AS IS" BASIS. EGIFTER AND ITS LICENSORS EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTY AS TO THE PERFORMANCE OF ANY THIRD PARTY, INCLUDING MERCHANT, WHO MIGHT NOT FULFILL A GIFT CARD OR SHIP ANY PRODUCT OR PROVIDE ANY SERVICE OBTAINED THROUGH THE USE OF A GIFT CARD. NEITHER EGIFTER NOR ANY OF ITS LICENSORS MAKES ANY WARRANTY THAT THE PLATFORM SERVICE WILL MEET YOUR REQUIREMENTS OR THAT THE PLATFORM SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE. NEITHER EGIFTER NOR ANY OF ITS LICENSORS MAKES ANY WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE PLATFORM SERVICE, AS TO THE ACCURACY OR RELIABILITY OF ANY INFORMATION OBTAINED THROUGH THE PLATFORM SERVICE, OR THAT DEFECTS IN THE PLATFORM SERVICE IN WHOLE OR IN PART, INCLUDING SOFTWARE, WILL BE CORRECTED. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.
Limitation of Liability
IN NO EVENT SHALL EGIFTER BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OR THE INABILITY TO USE THE PLATFORM SERVICE, INCLUDING DAMAGES FOR LOST PROFITS, EVEN IF EGIFTER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. FURTHER, EGIFTER SHALL NOT BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY THIRD-PARTY CONTENT UPLOADED ONTO OR DOWNLOADED THROUGH THE PLATFORM SERVICE. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. IN ANY EVENT, THE MAXIMUM LIABILITY OF EGIFTER TO YOU SHALL NOT EXCEED THE LESSER OF (I) THE PURCHASE PRICE FOR THE APPLICABLE GIFT CARD OR (II) THE FACE AMOUNT FOR THE GIFT CARD.
Your Indemnity
You shall indemnify, defend and hold harmless the Indemnified Parties from and against any and all Losses incurred by any Indemnified Party arising out of or related to: (i) your use of the Platform Service; (ii) any breach or non-compliance with respect to any of these terms or any of our policies by you or anyone under your direction and control; (iii) any act or omission of yours or anyone under your direction or control; and/or (iv) your violation or alleged violation of any law or right of any third party.
Equitable Relief
By using the eGifter Platform Service, you acknowledge that damages may be an inadequate remedy if you or anyone under your direction or control breaches or threatens to breach any Term and that any such breach may cause eGifter significant and irreparable injury and damage. Accordingly, you acknowledge that eGifter shall be entitled, without waiving any additional rights or remedies otherwise available to it at law or in equity or by statute, to seek injunctive relief in such event.
General Terms
These Terms are governed in all respects by the laws of the state of Delaware, notwithstanding any provision of law or choice of law rule which may require otherwise. If you and we have any dispute which cannot be amicably settled, it shall be settled by submission to the state and federal courts in Wilmington, Delaware, and you hereby consent to the exclusive personal jurisdiction of such courts ("Jurisdiction").
If any provision of any Term is held to be invalid or unenforceable, such provision shall be struck and the remaining Terms shall be enforced, with the invalid or unenforceable provision deemed modified to the least extent necessary to make it valid and enforceable while encompassing the intent of the Terms. Any failure to act on our part with respect to a breach of any Term does not waive our right to act with respect to a continuing, subsequent, or similar breach.
You may not assign or transfer your rights under the Terms, and any attempt to the contrary shall be void and of no effect.
The Terms shall inure to the benefit of and be binding upon your and our respective successors and assigns.
Users of the Platform Service agree that they may not involve eGifter or any other Indemnified Party in any dispute, including litigation, arising out of or related to any transaction, agreement, or arrangement you may have with any other User, Merchant, or other third party arising out of or in any way related to the Platform Service ("Dispute"); if you attempt to do so, you shall: (i) pay all costs and reasonable attorneys' fees incurred in connection therewith by us, any of our affiliates, or any of their respective employees, and you shall indemnify and hold harmless the Indemnified Parties from all Losses incurred by any of them as a result, and (ii) the jurisdiction for any such Dispute shall be limited to the Jurisdiction set forth above.
Any notice required or given to you under the Terms may be delivered by electronic mail at the email address you provide during registration on the Site.
These Terms constitute the complete and exclusive understanding and agreement between you and us relating to the subject matter hereof and supersede all prior understandings, proposals, agreements, negotiations, and discussions between the parties, whether written or oral.
If you have any questions or problems with any order placed by you in connection with the Platform Service, please contact us via the support link on the Platform Service. For prompt service, please include your order number and the specific problem.